![]() After the extension has been added, you may close the windows that opened during this process and return to the original tab where you began. ![]() We're about halfway done - now you'll need to install the desktop client.Ħ. You'll see a confirmation, as below, that Chrome Remote Desktop has been added to your browser. Select the download button (highlighted here with a black box) under the “Get Support” section.ģ. You may need to sign into your MCAD Google account if you have not already.Ģ. ![]() On this page, click "Remote Support" in the upper right corner. For assistance with this process or to request a remote support session, please contact the Help Desk at or 61.ġ. You only have to do this installation process once. For help remotely accessing a computer on campus using Chrome Remote Desktop, contact the Help Desk.īelow are instructions for installing the remote support client. NOTE: This article addresses remote support only. Installing this does not give anyone continuous access to your computer - to start a remote support session, you'll have to explictly give permission, and you can end the session at any time. Chrome Remote Desktop is a handy program that can allow Help Desk staff to remotely control your computer in order to support you.
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